How long can I keep my Lush new product open for?

The Answer

All lash adhesives Unopened 6 months Opened 8 weeks Glue removers (both cream and gel) - 12 months once opened Primer - 12 months once opened Tweezer glue remover - 12 months once opened All lushlift products - 2 years unopened 28 days once open but you must stick tape & ensure it is airtight

Do you accept multiple payment methods?

The Answer

Yes, we accept all card types & paypal.
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Could you tell me what postage methods are available?

The Answer

1st Class recorded, 2nd Class recorded, Next day delivery and even offer you Free shipping on orders £60.00

If I have paid for first class will I get my order tomorrow?

The Answer

If your order is placed before 1pm Monday-Friday then your order will be shipped the day your order is placed. All parcels are shipped via Royal Mail and therefore will be subject to Royal Mails postal guidelines.

Can I speak to someone to discuss my order?

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The Answer

Of course, you may email your enquiries to sales@lush-lash.com, use the messenger button on screen or you can speak to a member of our team on 03335779474

Can I track my order?

The Answer

You can indeed! As soon as your order has been shipped you will receive an email confirmation and your tracking will be updated on this for you to track via the Royal Mail website.

Can I do an in-store pick up?

The Answer

Unfortunately, due to COVID 19, we have now disabled in store pick up & all orders are now shipped to you directly

I love your products...can I get samples?

The Answer

You can indeed! All our lashes & lushlift have samples available online. We also offer our full size adhesives at 50% off for you to test. Pop in SAMPLEGLUE at check out.
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What is included in the lash kits?

The Answer

We have multiple lash & brow kits available to purchase online. Each kit available to order has a list of the kit contents & all the items included within that kit
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I am a beginner, which adhesive would you recommend?

The Answer

We would definitely recommend our sparkle adhesive. This adhesive is black in colour & 1-2 second drying so it’s just right for those starting out and we use this in our training academy for our students also.
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What can i do if I can't log in

The Answer

Upon Signing up, You input your email and chose a password. Providing you added your mobile number, you can use this to reset your password
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What if i still can't log in?

The Answer

If you have forgotten your password you can use our automated system to reset it to a new one, but try and keep it safe. If all else fails, email info@21stcenturydigital.co.uk and one will be provided for you
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