FAQ

Shopping Information
How Long Can I Keep My Lush New Product Open For?
All lash adhesives Unopened 6 months Opened 8 weeks Glue removers (both cream and gel) - 12 months once opened Primer - 12 months once opened Tweezer glue remover - 12 months once opened All lushlift products - 2 years unopened 28 days once open but you must stick tape & ensure it is airtight
Yes, we accept all card types & paypal.
DPD 24hrs and even offer you Free shipping on orders £75.00
If your order is placed before 1pm Monday-Friday then your order will be shipped the day your order is placed. All parcels are shipped via DPD 24hr and therefore will be subject to DPD postal guidelines.
Of course, you may email your enquiries to sales@lush-lash.com, use the messenger button on screen or you can speak to a member of our team on 03335779474.
You can indeed! As soon as your order has been shipped you will receive an email confirmation and your tracking will be updated on this for you to track via the DPD website.
Yes we can offer collection for next day collection as we don’t keep stock in the salon. Select the pickup option on checkout.
You can indeed! All our lashes & lushlift have samples available online. We also offer our full size adhesives at 50% off for you to test. Pop in SAMPLEGLUE at check out..
We have multiple lash & brow kits available to purchase online. Each kit available to order has a list of the kit contents & all the items included within that kit.
We would definitely recommend our sparkle adhesive. This adhesive is black in colour & 1-2 second drying so it’s just right for those starting out and we use this in our training academy for our students also.
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