We understand that from time to time you may need to return an item to us.
Before returning any items please email sales@lush-lash.com to notify our shipping team of your request to return your item including your order number.
Please understand the following terms must be met in order to obtain a refund:
We thank you in advance.
Lushlash
£20 non-refundable deposits are required on all full sets booked. Appointments are unable to be booked into our booking system until a deposit has been received.
Cancellations/Missed Appointments:
Appointments cancelled under 24 hours will result in full payment being requested.Â
We kindly ask that where possible appointments are cancelled or re-arranged with as much notice as possible or the cancellation policy will apply.